Delivery Methods

Products are distributed both domestically and abroad.

Dr.Ozone and Dr.Air branded products will be delivered to consumers quickly, regardless of the customer’s domestic or international geographic location, with free door-to-door shipping for all domestic orders (Vietnam).

For domestic orders in Vietnam

Dr.Ozone applies a 100% free nationwide shipping program for all orders on the website system. Free cost for installation & user manual.

After the customer places an order successfully, Dr.Ozone staff will verify the order, order information & address via phone call, text message or email to the customer. Upon completion of the verification, the order is delivered to the shipping & forwarding department.
  • For customers in the area of ​​​​Hanoi & Ho Chi Minh City, the goods will be received & paid to the place within 48 hours after the order is confirmed successfully.
  • Dr.Ozone customers in other provinces and cities nationwide will receive the goods through the form of an intermediate courier by post.
  • For partners & large projects, Dr.Ozone will send a team of technicians down to the site to survey, hand over & install products. This is extended support for our big partners such as water treatment projects of VinGroup, BKAV,… & big partners in the future.
* Note: The above delivery time only applies to customers in Vietnam.

For abroad orders 

With international orders, Dr.Ozone will work directly and agree with partners on delivery time, product deployment & installation.

Support Center – Shipping & Receiving

Can you choose the delivery date & delivery time?

Dr.Ozone supports customers to choose the time & date to receive goods in two main areas, Hanoi & Ho Chi Minh. With orders from other provinces, we cannot support them because the goods are shipped through the post office & depend on the intermediary delivery unit.

Does Dr.Ozone deliver on weekends & holidays?

The purpose of providing the best quality deodorant, air purifier, decontamination machine, .. and providing the best service to customers. Therefore, Dr.Ozone can support delivery to customers on weekends or holidays during the year. However, we also only support in Hanoi & Ho Chi Minh areas. Other provincial units will be supported in the near future.

Do you need to receive the product immediately?

The maximum time customers receive is 48h, so Dr.Ozone supports immediate delivery of orders within the allowed scope & allowed time. We are committed to the best support for customer needs anytime & anywhere.

Consulting & Purchasing Support – Please contact us

Dr.Ozone Headquarter

Address: No.30, Truong An Industrial Cluster, An Khanh Commune, Hoai Duc Dist, Ha Noi city, Viet Nam

Hotline 24/7 Customer Service: (+84) 0901.856.888